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Mystery calls

Call a business as a customer and rate the answer

The campaign owner wants to know how their own branches or partners answer the phone. You call as a customer with a prepared question, then fill in a short rating: how long until someone answered, was the question resolved, how polite was the tone.

Each call needs a short written comment, so this task pays more than a survey of the same length.

You can take mystery call campaigns after ten verified calls of any other type.